Enterprise Security SaaS

A next-generation web-based software-as-a-service system for enterprise security.

Screen Captures of example project: Enterprise Security SaaS

Screen captures of the system have been stylized for confidentiality.

Challenge

The Client sought to combine several legacy software-as-a-service products into a unified, next-generation system. The goals were to streamline workflows, enhance usability, and deliver a seamless experience for their enterprise security customers.

Key challenges included:

  • Optimizing complex workflows across web and mobile platforms.
  • Communicating effectively between product management and engineering teams.
  • Ensuring the new corporate branding was accessible and adaptable to the SaaS product interface.

Solution

Garofalo UX delivered a comprehensive user experience strategy and design process, addressing the challenges with the following solutions:

  • User Flow Diagrams: Developed detailed diagrams to clarify and streamline communication between product management and engineering teams, ensuring alignment on requirements and workflows.
  • Clickable High-Fidelity Mockups: Created interactive prototypes for both web and mobile experiences, allowing the Client to simulate and validate the user experience for customers.
  • Accessibility Analysis: Evaluated the new corporate branding for compliance with accessibility standards and provided recommendations for seamless integration into the SaaS product.
  • Atomic Design Framework: Re-envisioned the UI elements and design patterns for both web and mobile platforms, creating a cohesive and reusable design system.

Deliverables

  • User Experience (UX) Strategy: Comprehensive planning and recommendations to guide product development.
  • UX Design Audit: Assessment of the legacy products to identify areas for improvement.
  • UX Design & Product Design: Designed modern, customer-centric interfaces for the unified system.
  • Workflow Diagramming & User Flows: Streamlined complex processes for improved efficiency and usability.
  • Wireframing & High-Fidelity Mockups: Delivered detailed, interactive prototypes to visualize the final experience.
  • Information Architecture: Organized content and navigation for intuitive user interactions.
  • Interaction Design: Created engaging, user-friendly designs for seamless task completion.

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