Portfolio
Medical SaaS Platform
Improving usability for a new medical software-as-a-service interface designed for both desktop and tablet devices.
Screen captures of the system have been stylized for confidentiality.
Challenge
The Client was in the early stages of developing a new medical SaaS platform. The primary objectives were to:
- Create a user-friendly and optimized interface tailored to the workflows of medical staff.
- Ensure compatibility with both desktop and tablet devices, offering flexibility for various work environments.
- Enable users to efficiently navigate complex medical datasets with minimal learning curves.
Solution
Garofalo UX collaborated closely with the Client to design and refine the medical SaaS platform with a focus on usability and efficiency:
- Taxonomy Development: Conducted research and testing to identify terminology and categorization that resonated best with the platform's target audiences.
- Workflow Optimization: Designed workflows tailored to medical professionals, streamlining navigation through intricate datasets and reducing the cognitive load.
- Responsive Interface Drafting: Created an adaptive interface layout that provided a seamless experience across desktop and tablet devices.
- Usability Research Study: Conducted studies to evaluate ease of use and workflow efficiency, providing actionable insights for refinement.
Deliverables
- User Experience (UX) Strategy: A strategic roadmap aligning user needs with business goals.
- UX Design Audit: Evaluation of initial designs to identify areas for improvement.
- Card Sorting: User-driven categorization exercises to ensure intuitive navigation.
- Journey Mapping: Visualized the user journey to identify pain points and opportunities for optimization.
- Workflow Diagramming and User Flows: Defined and illustrated optimal paths for completing tasks.
- Information Architecture: Restructured the data hierarchy for intuitive access and organization.
- Interaction Design: Developed interactive elements that enhanced usability and efficiency.
- Wireframing: Produced detailed wireframes to guide the development process.
- Usability Research Study: Provided insights into how well the platform met the needs of its target audience.