Design Thinking & Creative Problem Solving

User Experience Strategy

We tackle challenges through a human-centered approach.

By combining empathy, creativity, and structured processes, we guide teams from ideation to prototyping, helping to uncover innovative solutions that meet user needs and drive business success. Our approach empowers organizations to think differently, challenge assumptions, and find new paths to success.

With our Design Thinking and Creative Problem Solving process, we move beyond traditional solutions to unlock true innovation and deliver transformative results.

Design Thinking & Creative Problem Solving

Our collaborative and iterative process inspires fresh ideas, identifies root challenges, and delivers creative solutions that solve real-world problems. From ideation to implementation, we help you unlock the full potential of your team’s creativity.

What Sets Us Apart:

  • Empathy-Driven: We prioritize understanding user needs, behaviors, and pain points to create solutions that resonate and make an impact.
  • Scalable Designs: Creating wireframes and prototypes that adapt to evolving user and business needs.
  • Collaborative Process: We believe in the power of inclusive workshops, bringing together stakeholders, users, and cross-functional teams to foster shared innovation and create holistic solutions.
  • Rapid Prototyping: Through accelerated iteration cycles, we quickly validate ideas, refine concepts, and ensure the final solution meets the needs of both users and the business.

Our Capabilities Include:

  • Product Design & Human-Factors Engineering
  • Wireframing & Interaction Design
  • Design Thinking / Design Leadership
  • Creative Problem-Solving
  • User Experience Mapping & Storyboards
  • Empathy Mapping & Journey Mapping
  • Web & Information Architecture Strategy

Let’s collaborate to create experiences and innovations that stand out

Let's Discuss Strategies

User Experience for Enterprise Systems and SaaS

We design intuitive, scalable, and efficient solutions tailored for complex enterprise systems and Software-as-a-Service (SaaS) platforms. Our focus is on optimizing workflows and creating seamless user journeys for diverse business environments.

What Sets Us Apart:

  • Domain Expertise: Proven experience designing enterprise-grade solutions across industries.
  • Scalability: Designs that grow with your system’s complexity while maintaining usability.
  • Workflow Optimization: Focus on reducing friction in critical business operations to improve productivity.

Corporate Website Content Strategy Workshop

Transform your corporate website into a platform that resonates deeply with your target audience. Our Corporate Website Content Strategy Workshop leverages collaborative, hands-on methodologies to create content that connects, informs, and inspires.

What You’ll Achieve:

  • Content tailored to the unique preferences and challenges of your target audience.
  • A user-centered approach to website design and messaging.
  • A cohesive strategy that aligns your brand goals with customer needs.

Our workshops bring stakeholders together to align on vision and strategy, delivering actionable outcomes to make your website a powerful tool for customer engagement and business growth.

User Experience for Geographic Information Systems (GIS)

We design user-centered solutions for GIS platforms, ensuring data visualization tools are both powerful and accessible. Our expertise simplifies spatial data interaction for users across various industries.

What Sets Us Apart:

  • Specialized Knowledge: Deep understanding of GIS workflows and spatial data analysis.
  • Data Clarity: Focused on delivering intuitive map interfaces and interactive visualizations.
  • Cross-Industry Expertise: Successfully applied GIS design principles in agriculture, logistics, urban planning, and more.

Ideation & Brainstorming Workshops

Our Ideation & Brainstorming Workshops are expertly facilitated by our team and guest experts, designed specifically for your organization’s needs. These workshops help establish a strong theoretical foundation and then push the boundaries, immersing you and your team in the practical world of innovative product and service design.

We take a hands-on approach to transform innovation from a buzzword into a purposeful, action-oriented practice. These workshops are tailored to help your organization tackle complex challenges, spark creative solutions, and develop actionable strategies that drive meaningful change.

Why Choose Garofalo UX?

Garofalo UX brings a wealth of experience and expertise across more than 30 industries, making us uniquely positioned to understand the challenges and opportunities that matter most to your business. Whether you're in technology, healthcare, government, finance, or beyond, our industry-agnostic approach ensures that we craft tailored solutions to meet your specific needs.

We don’t just design experiences—we craft human-centered solutions that resonate with your audience and drive business growth. Our proven track record of delivering results across diverse sectors speaks to our ability to adapt and innovate for any challenge.

Let’s collaborate to transform your ideas into engaging, impactful experiences that elevate your business and exceed your users’ expectations.

Let's Discuss Strategies

User Experience Consulting on Retainer

In today’s experience-driven economy, every organization creating apps, software, or technology products needs access to expert UX design and research—but not every business can support a full in-house UX team. That’s where Garofalo UX comes in. We offer flexible, on-demand UX consulting services, providing ongoing support to businesses of all sizes, helping them create user-friendly, intuitive digital experiences.

With our retainer model, you gain access to professional UX design and research expertise whenever you need it, without the commitment of hiring a full-time team. We offer a weekly and monthly retainer with a discount on hourly time and materials, allowing you to scale our services according to your project needs.

What You Get:

  • Flexible Access to Expertise: On-demand support for all your UX needs, from research to design.
  • Retainer Discount: Benefit from discounted rates on hourly consulting.
  • Comprehensive Services: All UX consulting services, including strategy, research, design, and testing, are available as part of the retainer agreement.

Let's Discuss Strategies

People.   Place.   Processes.   Purpose.