Services
Business Transformation & Workshops
User Experience Strategy
We help organizations evolve by integrating design-thinking and agile adaptability into their culture and processes.
We believe that a strong user experience (UX) strategy is essential to driving sustainable growth and innovation. We work with organizations to seamlessly integrate UX into their culture, processes, and operations. Whether it’s establishing in-house UX teams, facilitating cross-functional innovation workshops, or optimizing team dynamics, we empower businesses to scale effectively and create experiences that resonate with users.
Our approach focuses on aligning teams, fostering collaboration, and driving continuous improvement. We provide the tools and guidance necessary to build UX capabilities within your organization and create a lasting impact on your products and services.
What Sets Us Apart:
- Enterprise Expertise: Specialized in UX management for large-scale systems and complex organizational structures, we bring extensive experience in navigating the challenges of enterprise-level UX design.
- Team Building: We have proven strategies for growing, scaling, and coaching in-house UX teams, ensuring your organization has the resources it needs to succeed long-term.
- Agile Alignment: By leveraging Agile/Scrum methodologies, we optimize collaboration between design and development teams, ensuring smooth workflows and effective delivery of user-centered solutions.
Our Capabilities Include:
- UX Discovery Workshops
- Agile/Scrum Methodology
- Fractional User Experience (UX) Director
- User-Centered Design for Enterprises & Organizations
- UX Management & Enterprise UX
- Establishing an in-house UX team
- Growing and scaling an existing in-house UX team
- Strengthening dynamics between design and development teams
- Coaching
- Brainstorm Facilitation
- Innovation Workshops
Innovation Workshops
Human-Centered Design through an Adaptive, Agile Discovery
Our Innovation Workshops are dynamic, hands-on experience designed to kickstart your project with clarity and focus. Through a series of highly collaborative, agile discovery meetings, we guide your team through the process of requirement gathering, user research, and initial ideation. The goal is to uncover key insights, align on priorities, and build a comprehensive "blueprint" for your product, service, or platform that sets the stage for successful design and development.
By emphasizing human-centered design principles, we ensure that the needs, behaviors, and goals of your target audience are at the forefront of every decision. This adaptive workshop process enables us to quickly pivot and iterate based on real-time feedback, delivering actionable insights and a roadmap that aligns with your business objectives.
What to Expect from the Innovation Workshop:
- Collaborative Requirement Gathering: Engage key stakeholders and team members in interactive sessions to define goals, clarify project scope, and identify essential user needs.
- User-Centered Insights: Leverage empathy-driven techniques like personas, journey mapping, and customer research to create a deeper understanding of your audience.
- Agile Adaptability: With an agile approach, we can respond quickly to emerging insights and iteratively refine the direction to ensure the final product meets both user needs and business goals.
- Comprehensive Blueprint: The workshop culminates in a clear, actionable blueprint that guides the next steps of your product development, ensuring alignment and focus throughout the project lifecycle.
User Experience (UX) Discovery
Transform your vision into a clear, actionable blueprint with our UX Discovery service. As a lightweight workshop, in just two (2) hours, we help you set a bearing to refine your product, service, or platform concepts through a highly interactive and collaborative process.
What to Expect:
- Collaborative Design in Real-Time: Through screenshare sessions, we visualize your ideas and create foundational concepts during the meeting.
- Goal-Oriented Approach: We work to map all primary and secondary components, create a product roadmap, and/or define your Minimum Viable Product (MVP).
- Tailored Deliverables: Based on your needs, deliverables may include: User Experience (UX) Flows, Low-Fidelity Mockups / Wireframes, Written Rules and Guidelines, User Hierarchy Diagrams, Message Schemas, and/or Edge Case Analysis
Why UX Discovery Matters:
This streamlined session lays the groundwork for your project, aligning business goals with user needs and providing a clear direction for development.
Fractional User Experience (UX) Director
Elevate your organization’s user experience capabilities with a Fractional UX Director. As an integrated team member, we bring leadership and expertise to your design and research initiatives, without the commitment of a full-time hire.
What We Offer:
- Strategic Oversight: Guide UX strategy, research, and design to align with business objectives.
- Team Integration: Seamlessly collaborate with your in-house teams, offering mentorship and support.
- Flexible Engagement: Choose from hourly consulting, weekly retainer, or monthly retainer options to suit your needs.
Why Choose a Fractional UX Director?
- Gain access to senior-level expertise for scaling your UX efforts.
- Strengthen collaboration between design, development, and product teams.
- Enhance decision-making with data-driven insights and user-focused strategies.
Partner with Garofalo UX to ensure your organization’s products and services are intuitive, efficient, and designed to delight your users. Contact us to discuss the right engagement model for your goals.
Agile Transformation & Consulting Services
At Garofalo UX, our consultants bring years of real-world experience in implementing Agile practices across both software development and business operations. We specialize in guiding organizations through the transformation process, helping them adopt Agile methodologies that enhance efficiency, collaboration, and adaptability.
Our approach begins with a deep understanding of your current capabilities and business goals. We then design a tailored transition strategy focused on aligning your operations with Agile principles, driving operational efficiency, and achieving sustainable growth. Whether you’re new to Agile or looking to refine your existing practices, we provide expert guidance to ensure your organization thrives in a rapidly evolving business landscape.
Workshop Retreats: Your Innovation Vacation
Escape the routine and energize your team with Innovation & UX Workshop Retreats in beautiful San Diego, California. These dynamic, private workshops are designed to spark creativity, challenge the status quo, and generate user-centered solutions—all while enjoying a change of scenery.
Get Inspired, Get Results:
Innovation flourishes when teams are given the tools and environment to think differently. Join us in San Diego to unlock your team’s creative potential and take bold steps toward your next breakthrough.
User Experience Consulting on Retainer
In today’s experience-driven economy, every organization creating apps, software, or technology products needs access to expert UX design and research—but not every business can support a full in-house UX team. That’s where Garofalo UX comes in. We offer flexible, on-demand UX consulting services, providing ongoing support to businesses of all sizes, helping them create user-friendly, intuitive digital experiences.
With our retainer model, you gain access to professional UX design and research expertise whenever you need it, without the commitment of hiring a full-time team. We offer a weekly and monthly retainer with a discount on hourly time and materials, allowing you to scale our services according to your project needs.
What You Get:
- Flexible Access to Expertise: On-demand support for all your UX needs, from research to design.
- Retainer Discount: Benefit from discounted rates on hourly consulting.
- Comprehensive Services: All UX consulting services, including strategy, research, design, and testing, are available as part of the retainer agreement.